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Important Notice to Our Valued Customers

We appreciate your trust in us to deliver high-quality, personalized engraved jewelry. To ensure transparency and maintain the highest standards of service, we would like to inform you of our policy regarding engraved items.

Policy on Engraved Jewelry: Due to the personalized nature of engraved jewelry, these items cannot be exchanged or returned. Each piece is uniquely crafted to your specifications. Please be aware that once you opt for engraving on your jewelry, it cannot be returned or exchanged. Engraved items are customized specifically for you, making it impossible for us to resell or repurpose them.

Why This Policy is Important:

• Customization: Engraved items are tailored specifically to your request, reflecting a unique sentiment or message.
• Quality Assurance: We aim to deliver precisely what you envision, and once an item is engraved, it undergoes rigorous quality checks to ensure it meets our standards.
• Resource Allocation: Custom engravings require specialized resources and attention, which makes the process irreversible.

Customer Satisfaction: Our goal is to ensure you are delighted with your purchase. To help us achieve this, we encourage you to double-check your customization details before finalizing your order. If you have any questions or need assistance with your order, please contact our customer service team.

We appreciate your understanding and cooperation in this matter. Thank you for choosing us for your special, personalized jewelry needs.

Warm regards,

ARRA JEWELS USA,  Customer Service Team

Our Story

Since 1999, Arra Jewels has been a beacon of elegance and craftsmanship in the world of fine jewelry. Founded with a passion for excellence and a deep appreciation for the timeless beauty of diamonds, we have grown into a trusted name for those seeking the perfect piece to celebrate their most cherished moments.

Our Commitment

At Arra Jewels, we believe that every diamond tells a story, and we are dedicated to helping you find the one that speaks to you. Our commitment to quality, integrity, and customer satisfaction is the cornerstone of our business. We source only the finest diamonds, ensuring that each piece meets the highest standards of brilliance and purity.

Our Collection

Explore our exquisite collection of gem,natural diamond & lab grown diamond jewelry, where classic designs meet contemporary elegance. Whether you're looking for an engagement ring that captures the essence of your love, a pair of dazzling earrings, or a statement necklace, Arra Jewels offers a wide range of beautifully crafted pieces to suit every style and occasion.

Custom Creations

At Arra Jewels, we understand that some moments deserve a unique touch. Our expert jewelers are here to help you bring your vision to life with custom-designed pieces. From the initial consultation to the final creation, we work closely with you to ensure that your jewelry is a true reflection of your personal style and story.

Why Choose Arra Jewels?

• Heritage of Excellence: With over two decades of experience, Arra Jewels is a name synonymous with quality and trust.
• Superior Craftsmanship: Our skilled artisans pour their heart and soul into every piece, ensuring exceptional quality and attention to detail.
• Ethically Sourced Diamonds: We are committed to responsible sourcing and offer conflict-free diamonds, so you can feel good about your purchase.
• Personalized Service: Our knowledgeable and friendly staff are here to assist you every step of the way, providing a personalized shopping experience.
• Jewelry: Arra jewels are handcrafted just for you when you order it, unless noted otherwise. You build it online or with an Arra Jewels specialist and our master jewelers will create it for you in 10 to 15 business days. Our jewelry is created in recycled 14k & 18k solid precious metals and we use a higher gram weight of metal. Most other jewelry companies prestock their jewelry, limited sizes and lower gram weights.

Visit Us

Experience the elegance of Arra Jewels for yourself. Visit our showroom to see our stunning collection and speak with our expert team. Let us help you find the perfect piece to mark your special moments.

Contact Us

Have questions or need assistance? We're here to help. Contact us at [your contact information], or visit our store at [your store address]. We look forward to welcoming you to the Arra Jewels family.

Follow Us

Stay connected with us on social media for the latest updates, new arrivals, and exclusive offers. Follow us on [social media links].

At Arra Jewels, we are more than just a jewelry company. We are a part of your journey, helping you celebrate life's most precious moments with the brilliance and beauty of diamonds. Thank you for choosing Arra Jewels – where your story shines.

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30-DAY RETURN POLICY:

We are confident you will love your ARRA JEWELS USA jewelery . However, if it is not exactly as you envisioned, you can return or exchange it within 30 days of delivery with no restocking fees. Please note that only one item can be returned or exchanged per customer.

SHIPPING:

Once we have handcrafted your jewelry (10-15 business days), you will receive an email with tracking details. A person over the age of 21 must be present to sign for the package. All orders are shipped in a discreet 8 x 10 cardboard box. Orders within the continental United States include free, highly insured UPS 2-day shipping. International orders are shipped with highly insured International Priority shipping. Shipping timelines for international orders vary based on location and local customs.